Where do the coach tours depart from?
Our coach tours depart from all over Australia. The great thing about funtrav.com is
that you can search for the coach tours that are departing within the town
or city close to you. The coach tour departure locations are listed under
the Tour Details for each tour. You are then able to select which departure
location is best suited to you from the drop down box provided in the Passenger
Booking Form.
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What type
of coach tours can I book on?
The coach tours available on this website vary according to availability
that tour operators have on their coach tours. The aim is to provide a
full range of coach tours that cater for all age groups and for those with
different interests. Our listed tours will range from day tours, extended
tours, seniors tours, adventure tours, camping tours or 4WD tours.
We also provide coach tours for special interest groups such as gardeners,
birdwatchers, religious groups, sports fans plus much more.
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How
do I pay for a coach tour booking?
There are 3 methods that you can use to purchase your coach tour booking
Direct Payment, Bank Cheque or secure Credit Card payment.
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What is direct payment?
Direct Payment is where you transfer money from your bank account
directly into our bank account. Once you have completed your coach tour
booking write down the BSB No., Account No., Booking Reference Number
and the amount to be transferred. Then login into your internet banking
account and transfer the funds using the details listed. All direct payments
must be provided with the Booking Reference Number to enable processing. |
How do I pay by bank cheque?
Once you have completed your tour booking online simply post us your bank
cheque to Funtrav at PO Box 140, Kingsville, Victoria, Australia, 3013.
Please make all cheques payable to Funtrav and please include a note with
your details and booking reference number. |
What
credit cards do Funtrav.com accept?
Funtrav
accepts VISA and Mastercard credit card payments for any tour bookings.
Funtrav does not store or record any credit card details in its
database. Details are securely checked and authorisation is performed
instantly using 128 bit encryption via the SecurePay's eSec Gateway.
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Can I pay a deposit instead of the full amount?
Yes, if the passenger
fare exceeds $400 per person and the tour does not depart for at
least 60 days then you have the option of paying a $300 per person
deposit. The full balance for the coach tour is then due at least 60
days prior to the coach tour departing.
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Are my payment and personal details secure?
Yes, funtrav.com
uses the latest 128Bit Secure Socket Layer (SSL) technology that is available.
Please also refer to our Privacy Policy for further
details.
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What information do I need to bring with me?
You will need to bring with you a
If you are travelling overseas you must have a passport with at least
6 months validity, from the time you arrive back. You
must also have all relevant visa or re-entry documentation.
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What if I have to cancel my coach tour booking?
If for any reason that you have to cancel a coach tour booking, then
you must notify us in writing as soon as possible so that we can notify
the coach tour operator. Each coach tour has its own cancellation policy
and is clearly provided on the Tour Details and Confirmation pages during
booking. It is also printed on your itinerary provided via email once
your tour booking has been processed. If cancellation occurs on the coach
tour departure date or during the tour, 100% of your tour costs will
be forfeited. Any
airfares or tickets purchased on your behalf are non refundable.
The AU$3.85 booking fee is also non refundable. Any change or cancellation
to a booking will incur a AU$20 administration fee plus any airline,
rail or operators fees incurred. It
is strongly recommended that travel insurance is taken out to cover any
losses that may occur.
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What if I need to change details of my coach tour booking?
For any changes to your booking details there is $20 administration fee
plus any tour operator, airline or rail change fees. Once a booking
has been made it is non transferable and cancellation policies apply.
Additional fees may apply if tickets for rail, air, ship or coach have
already been issued.
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How much time should I allow before the coach tour departure time?
Unless stated in the tour itinerary, you should allow a minimum of 30
minutes for
domestic travel. If you are travelling internationally be at your departure
point at least 90 minutes prior to departure. Please
note, if you fail to arrive at your tour departure location on time the
full fare will be forfeited.
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What if I have more questions?
Feel free to visit our ContactUs page and
send us an email. We would be happy to answer any questions or feedback
that you may have.
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Travel Agent Lic No. 32619